Job Description

Job Description

Job Description

About the Organization

Interfaith Ministries for Greater Houston, now IM Houston , is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we’ve evolved to reflect Houston’s rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs

While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include:

• Meals on Wheels (MOW)/Animeals
• Refugee Services
• Interfaith Relations and Community Partnerships
• Volunteer Houston

BASIC RESPONSIBILITIES

To provide accurate, reliable and courteous daily meal delivery to Meals on Wheels program clients using personal transportation.

SPECIFIC RESPONSIBILITIES

1.        Report to work at the exact assigned shift time (not before or after). 

2.        Report any changes in a clients’ well-being (Wellness Check) to the respective MOW    Coordinator.

3.        Operate and maintain personal vehicle with safety and courtesy to other drivers in the community.

4.        Deliver daily meals directly to clients in a reliable and friendly manner. 

5.        Maintain cleanliness of the vehicle, meal carriers and personal hygiene.

6.        Read and interpret the route maps provided by the Driver Coordinator.

7.        Follow the assigned route and deliver the meals in a specified time frame required. 

8.        Keep records of own timesheets and exact time spent on a route.  

9.        Report any deviations from and reasons for inability to deliver meals in a required time frame on a daily basis.

10.     Maintain accurate records of meal delivery by properly circling route sheets. 

11.     Keep accurate record of the count of daily meals served and submit a meals order for two days in advance. 

12.     Act as a liaison between the clients and Coordinator/Manager by providing details of missed meals, client absences or potential complaints.

13.     Follow organization’s policies and procedures.

14.     Attend organization’s meetings and other mandatory events during or after assigned work shift. 

15.     Attend MOW driver training before going on the first independent route. 

16.     Follow IM’s safety procedures.

17.     Follow IM’s procedures related to the food handling and client service. 

18.     Come to work regularly (no more than 2 absences in two weeks and 3 in 90 days). 

19. Request time off at least two weeks in advance. 

ON-THE-JOB TRAINING:

First week on the job:

Learn the twenty most common Texas Administrative Code items 

1. Learn the MOW funders

Within the first 90 days: 

1. Complete the Maintenance Course
2. View two of five MOW educational videos
3. Complete IM’s driver safety class (in-house)
4. Become food certified 

QUALIFICATIONS

1.        Must have a high school diploma or an equivalent.

2.        Must be able to read and write English and follow written instructions.

3.        Must be over 21 years old and have a valid driver’s license with an excellent driving record.

4.        Must have reliable automobile, valid auto registration and inspection, and valid automobile liability insurance as required by law available for submission at all times during employment with the organization.  

5.        Able to follow maps and written directions.

6.        Good verbal and written communication skills. 

7.        Friendly demeanor, courtesy and patience are required. 

8.        Able to lift 20 pounds on a regular basis.

PHYSICAL DEMANDS

Sitting while driving, standing, walking on uneven surfaces, and bending will be done on a daily basis. Seeing, hearing, and talking will be done constantly. Lifting 20 pounds on a regular basis, and carrying meals.  Meal delivery will require getting out of a car and delivering meals to the client’s house under different weather conditions (rain and high degree temperatures during summer). 

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